Market Notes
Governing AI Agents Before They Govern the Workflow
AI agents are moving from experimentation into operations. Value depends less on tool usage and more on work design, risk control and organizational learning.
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Market Notes
When AI Shopping Agents Buy, Who Owns the Customer Relationship?
Visa, Mastercard and the rise of agentic AI point to a new intermediary layer in commerce, but adoption will depend on trust, data and…
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